Dedicated advisor

A dedicated advisor for your merchandise.

Do you have a branded merchandise or promotional products project? From your very first contact, a Quintessence advisor supports you personally, from choosing the products to delivery. For large companies and SMEs alike.

Quintessence advisor discussing a merchandise project with a client
Your advisor

An expert by your side, at every decision.

When you contact us, you are automatically put in touch with a dedicated advisor. They know your project, answer your questions and guide you on everything that matters.

Budget

Proposals tailored to your budget, with the best value for money for every item.

Materials

Organic cotton, recycled materials, metal, glass: we guide you towards the materials that suit your use and your values.

Strategy

Merchandise designed for your goal: trade fair, onboarding, client gifts or marketing campaign.

Lead times

A clear schedule from the start, and suitable solutions when time is short.

Design

Branding technique, logo placement, colours: we help you achieve a result worthy of your brand.

Quantity

From small runs to large volumes, we adjust quantities to your needs and your budget.

How it works

From idea to delivered merchandise.

Click on a step to see how your advisor supports you.

Step 01 / 05

Your criteria

You share your project with us: objective, target audience, budget, quantities and timeline. Your advisor asks the right questions to fully understand your needs.

  • Objective
  • Audience
  • Budget
  • Timeline
Discussing the project criteria with an advisor Criteria visual
Step 02 / 05

Product selection

Your advisor sends you a selection of products that match your criteria, with alternatives depending on your budget.

  • Tailored selection
  • Alternatives
  • Quote
Selection of merchandise proposed by the advisor Selection visual
Step 03 / 05

Digital mockup

Before any production, you receive a digital mockup of your item with your logo. You approve it or request adjustments: no surprises on delivery.

  • Mockup
  • Approval
  • Adjustments
Digital mockup of a personalised item to approve Mockup visual
Step 04 / 05

Prototype or sample

Want to see and touch the product? Order a prototype with your logo, or an unbranded sample, before placing your final order.

  • Prototype
  • Sample
Prototype of a personalised bottle with a logo Prototype visual
Step 05 / 05

Production & delivery

Once everything is approved, we launch production and deliver to the address of your choice. Your advisor remains your point of contact until the very end.

  • Production
  • Quality control
  • Delivery
Personalised merchandise packed and ready for delivery Delivery visual
To get a real feel

From virtual to physical.

Before launching your order, you can hold the product in your hands. Two options depending on your needs.

With your logo

Personalised prototype

  • For whomYou want to validate the final look of your branding.
  • ContentsThe item of your choice, with your logo printed.
  • BenefitColours, placement and quality approved before production.
Request a prototype
Unbranded

Neutral sample

  • For whomYou simply want to see and touch the item.
  • ContentsThe product as is, without customisation.
  • BenefitSize, material and finish checked before choosing.
Order a sample
Even better together

One advisor, all our solutions.

A merchandise project often covers several topics. Your advisor coordinates everything, from custom creation to your private shop, with a single point of contact.

FAQ

Your questions, our answers.

Another question? Our team will answer you directly.

Contact us

From your very first contact, by email, by phone or by booking an appointment, your request is assigned to a dedicated advisor who follows you throughout your project.

A brief of a few lines is enough. We get back to you within 24 hours with ideas and a free quote.

Yes. We support large companies and SMEs alike. Every project receives the same follow-up from a dedicated advisor.

Yes. Before production starts, you receive a digital mockup to approve. You can request adjustments until you are happy with the result.

Yes. You can order a prototype with your logo to validate the branding, or an unbranded sample to simply see and touch the item before your final order.

No. From your logo in PNG or JPG, we can provide a vector file (AI or PDF) within 24 hours, ready for branding.

Get in touch

Let's talk about your next project.

A brief of a few lines is enough. We'll get back to you within 24 hours with ideas and a free quote.